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“The technicians that come here are great! The best thing is that they know exactly where everything is and are familiar with all the staff. Most important is this service is one of the few that I don’t have to monitor or call, as it is always automatic for them.”  John Hans, Airbase Services

“He called, he came, he weighed, he left.  All is well!”  Bryan Nilson, Rebourne

I am pleased to say that the technicians with American Scale are always punctual and very professional during all their visits to our plant. I am very satisfied with their service.”  Bill Wood, Tyson Foods

“They got here before I expected, got it done quickly and professionally. Even set us up with a schedule so we don’t forget.” Joey McNew, Heritage Environmental

“The American Scale technician was very thorough and we barely even noticed he was there, which is a GOOD thing! He asked multiple questions making sure he was taking care of our every need and made sure to follow up before he left, explaining our scale situation and corrections that were made. Overall the technician did a fine job. Thanks for your services.”  Paul Petrowski, Orr Safety

“I received a call from a gentleman at Conway Freight regarding your service at Conway in Louisville.  Apparently he was extremely impressed with the service, repairs and installations American Scale completed at the terminal.  During the years we have been doing national service, this is the first time one of the national accounts has called specifically to compliment a dealer.  He has never walked into a terminal and not called me with some issue that needs to be fixed.  He said a couple times over there was not one little thing wrong with the scales that he could find.”

“I want to thank your for everything you have done to present because American Scale represents Rice Lake and you have made both companies look great!  The gentleman who called is also the person who controls the reweighs and scale purchases for Conway corporate.  With that said, he was impressed!”

Chris Olsen, National Accounts Service Manager, Rice Lake Weighing Systems

There is nothing negative I can say.  American Scale addresses our critical scale breakdowns in less than 24 hours, they don’t quit until the job is done, they are knowledgeable, courteous, attentive, helpful with suggestions, willing to do anything for us, build in efficiencies, minimize disruptions to our production, etc., etc. To sum it up, my confidence in American Scale only grows stronger and stronger. I couldn’t ask for a better rapport with a company than what I have with American Scale. My expectations continue to grow, and American Scale meets them.”  Shannon Miller, Red Spot Paint & Varnish

The service and overall satisfaction is a 10! The guys do an excellent job.”  Terri Keller, Master Manufacturing

“We are completely satisfied with the service from American Scale and the timely response they have always given us; from first contact with sales through service technicians. We were in dire straits with our previous vendor because they left us hanging with a poor equipment design. ASC came in and fixed their mess so that we now have an operational scale that gets as much traffic per week as any quarry scale might. Once again, they have not let us down when we needed them the most and my management appreciates that level of customer service.” Mike Fields, Westlake Chemical

“The service from American Scale is always excellent – punctual and professional employees who perform their jobs very well. We are very satisfied with the entire American Scale organization.”  Brian Gregory, Brown Forman Distilleries

“I am extremely happy with American Scale and their technicians. My emails and calls are always answered in a timely manner, the technician always shows when we are told he will be here, and is dressed appropriately. If I ever have any issues, ASC is always quick to fix these and any others that arise. 100% Satisfied.” Kim Rafferty, UPS Supply Chain Solutions

My experience with American Scale’s technicians is and has been positive. They are here when I’m told they will be here, are always pleasant and willing to explain the problem, how and when they will fix it, etc. Overall satisfaction level is very good.”  Mike Logsdon, Goodwill Industries

American Scale’s technicians are the best I’ve ever seen. They never stopped working, never goofed off and were very knowledgeable and could answer every question I asked.” Karen Gramm, Regional Manager, ABF Freight

“All ASC technicians have been very professional and are very good at what they do. I have had some in our plant late hours and weekends and they stayed with the problem until the systems are returned to production. I wish I had more of them working with me here.” Terry Tower, Daramic

“I have no complaints with American Scale or its employees. The people that come to the plant are always well represented and work with us to resolve any issues. Most go above and beyond by pointing out any issues they see, not even pertaining to the trouble call they were called on. We are very satisfied with American Scale and will continue to use their services.” Todd Waiz, Dawn Foods