“The American Scale technician was very thorough and we barely even noticed he was there, which is a GOOD thing! He asked multiple questions making sure he was taking care of our every need and made sure to follow up before he left, explaining our scale situation and corrections that were made. Overall the technician did a fine job. Thanks for your services.” Paul Petrowski, Orr Safety
I am pleased to say that the technicians with American Scale are always punctual and very professional during all their visits to our plant. I am very satisfied with their service.” Bill Wood, Tyson Foods
The service and overall satisfaction is a 10! The guys do an excellent job.” Terri Keller, Master Manufacturing
“I received a call from a gentleman at Conway Freight regarding your service at Conway in Louisville. Apparently he was extremely impressed with the service, repairs and installations American Scale completed at the terminal. During the years we have been doing national service, this is the first time one of the national accounts has called specifically to compliment a dealer. He has never walked into a terminal and not called me with some issue that needs to be fixed. He said a couple t…
“We are completely satisfied with the service from American Scale and the timely response they have always given us; from first contact with sales through service technicians. We were in dire straits with our previous vendor because they left us hanging with a poor equipment design. ASC came in and fixed their mess so that we now have an operational scale that gets as much traffic per week as any quarry scale might. Once again, they have not let us down when we needed them the most and my manag…
“The technicians that come here are great! The best thing is that they know exactly where everything is and are familiar with all the staff. Most important is this service is one of the few that I don’t have to monitor or call, as it is always automatic for them.” John Hans, Airbase Services
“He called, he came, he weighed, he left. All is well!” Bryan Nilson, Rebourne
My experience with American Scale’s technicians is and has been positive. They are here when I’m told they will be here, are always pleasant and willing to explain the problem, how and when they will fix it, etc. Overall satisfaction level is very good.” Mike Logsdon, Goodwill Industries
American Scale’s technicians are the best I’ve ever seen. They never stopped working, never goofed off and were very knowledgeable and could answer every question I asked.” Karen Gramm, Regional Manager, ABF Freight
“I have no complaints with American Scale or its employees. The people that come to the plant are always well represented and work with us to resolve any issues. Most go above and beyond by pointing out any issues they see, not even pertaining to the trouble call they were called on. We are very satisfied with American Scale and will continue to use their services.” Todd Waiz, Dawn Foods
