My experience with American Scale’s technicians is and has been positive. They are here when I’m told they will be here, are always pleasant and willing to explain the problem, how and when they will fix it, etc. Overall satisfaction level is very good.” Mike Logsdon, Goodwill Industries
“He called, he came, he weighed, he left. All is well!” Bryan Nilson, Rebourne
There is nothing negative I can say. American Scale addresses our critical scale breakdowns in less than 24 hours, they don’t quit until the job is done, they are knowledgeable, courteous, attentive, helpful with suggestions, willing to do anything for us, build in efficiencies, minimize disruptions to our production, etc., etc. To sum it up, my confidence in American Scale only grows stronger and stronger. I couldn’t ask for a better rapport with a company than what I have with American Scale.…
“I received a call from a gentleman at Conway Freight regarding your service at Conway in Louisville. Apparently he was extremely impressed with the service, repairs and installations American Scale completed at the terminal. During the years we have been doing national service, this is the first time one of the national accounts has called specifically to compliment a dealer. He has never walked into a terminal and not called me with some issue that needs to be fixed. He said a couple t…
“The American Scale technician was very thorough and we barely even noticed he was there, which is a GOOD thing! He asked multiple questions making sure he was taking care of our every need and made sure to follow up before he left, explaining our scale situation and corrections that were made. Overall the technician did a fine job. Thanks for your services.” Paul Petrowski, Orr Safety
The service and overall satisfaction is a 10! The guys do an excellent job.” Terri Keller, Master Manufacturing
American Scale’s technicians are the best I’ve ever seen. They never stopped working, never goofed off and were very knowledgeable and could answer every question I asked.” Karen Gramm, Regional Manager, ABF Freight
“All ASC technicians have been very professional and are very good at what they do. I have had some in our plant late hours and weekends and they stayed with the problem until the systems are returned to production. I wish I had more of them working with me here.” Terry Tower, Daramic
I am pleased to say that the technicians with American Scale are always punctual and very professional during all their visits to our plant. I am very satisfied with their service.” Bill Wood, Tyson Foods
“I have no complaints with American Scale or its employees. The people that come to the plant are always well represented and work with us to resolve any issues. Most go above and beyond by pointing out any issues they see, not even pertaining to the trouble call they were called on. We are very satisfied with American Scale and will continue to use their services.” Todd Waiz, Dawn Foods
