I am pleased to say that the technicians with American Scale are always punctual and very professional during all their visits to our plant. I am very satisfied with their service.” Bill Wood, Tyson Foods
“I am extremely happy with American Scale and their technicians. My emails and calls are always answered in a timely manner, the technician always shows when we are told he will be here, and is dressed appropriately. If I ever have any issues, ASC is always quick to fix these and any others that arise. 100% Satisfied.” Kim Rafferty, UPS Supply Chain Solutions
“I have no complaints with American Scale or its employees. The people that come to the plant are always well represented and work with us to resolve any issues. Most go above and beyond by pointing out any issues they see, not even pertaining to the trouble call they were called on. We are very satisfied with American Scale and will continue to use their services.” Todd Waiz, Dawn Foods
American Scale’s technicians are the best I’ve ever seen. They never stopped working, never goofed off and were very knowledgeable and could answer every question I asked.” Karen Gramm, Regional Manager, ABF Freight
The service and overall satisfaction is a 10! The guys do an excellent job.” Terri Keller, Master Manufacturing
My experience with American Scale’s technicians is and has been positive. They are here when I’m told they will be here, are always pleasant and willing to explain the problem, how and when they will fix it, etc. Overall satisfaction level is very good.” Mike Logsdon, Goodwill Industries
“He called, he came, he weighed, he left. All is well!” Bryan Nilson, Rebourne
“The service from American Scale is always excellent – punctual and professional employees who perform their jobs very well. We are very satisfied with the entire American Scale organization.” Brian Gregory, Brown Forman Distilleries
“The technicians that come here are great! The best thing is that they know exactly where everything is and are familiar with all the staff. Most important is this service is one of the few that I don’t have to monitor or call, as it is always automatic for them.” John Hans, Airbase Services
There is nothing negative I can say. American Scale addresses our critical scale breakdowns in less than 24 hours, they don’t quit until the job is done, they are knowledgeable, courteous, attentive, helpful with suggestions, willing to do anything for us, build in efficiencies, minimize disruptions to our production, etc., etc. To sum it up, my confidence in American Scale only grows stronger and stronger. I couldn’t ask for a better rapport with a company than what I have with American Scale.… Read more
