“I received a call from a gentleman at Conway Freight regarding your service at Conway in Louisville. Apparently he was extremely impressed with the service, repairs and installations American Scale completed at the terminal. During the years we have been doing national service, this is the first time one of the national accounts has called specifically to compliment a dealer. He has never walked into a terminal and not called me with some issue that needs to be fixed. He said a couple t…
“We are completely satisfied with the service from American Scale and the timely response they have always given us; from first contact with sales through service technicians. We were in dire straits with our previous vendor because they left us hanging with a poor equipment design. ASC came in and fixed their mess so that we now have an operational scale that gets as much traffic per week as any quarry scale might. Once again, they have not let us down when we needed them the most and my manag…
I am pleased to say that the technicians with American Scale are always punctual and very professional during all their visits to our plant. I am very satisfied with their service.” Bill Wood, Tyson Foods
The service and overall satisfaction is a 10! The guys do an excellent job.” Terri Keller, Master Manufacturing
WE GIVE THEM A '10'
“He called, he came, he weighed, he left. All is well!” Bryan Nilson, Rebourne
ALL IS WELL!
“All ASC technicians have been very professional and are very good at what they do. I have had some in our plant late hours and weekends and they stayed with the problem until the systems are returned to production. I wish I had more of them working with me here.” Terry Tower, Daramic
STAY UNTIL JOB IS COMPLETE
“The technicians that come here are great! The best thing is that they know exactly where everything is and are familiar with all the staff. Most important is this service is one of the few that I don’t have to monitor or call, as it is always automatic for them.” John Hans, Airbase Services
NO NEED TO MONITOR
“The American Scale technician was very thorough and we barely even noticed he was there, which is a GOOD thing! He asked multiple questions making sure he was taking care of our every need and made sure to follow up before he left, explaining our scale situation and corrections that were made. Overall the technician did a fine job. Thanks for your services.” Paul Petrowski, Orr Safety
“They got here before I expected, got it done quickly and professionally. Even set us up with a schedule so we don’t forget.” Joey McNew, Heritage Environmental
SET UP SCHEDULE
There is nothing negative I can say. American Scale addresses our critical scale breakdowns in less than 24 hours, they don’t quit until the job is done, they are knowledgeable, courteous, attentive, helpful with suggestions, willing to do anything for us, build in efficiencies, minimize disruptions to our production, etc., etc. To sum it up, my confidence in American Scale only grows stronger and stronger. I couldn’t ask for a better rapport with a company than what I have with American Scale.…